How to Submit a Log File (Mobile)
If you’ve been speaking with the support team about an issue and have been asked to submit a log from the mobile app, please follow the steps below: 1. Open…
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App Permissions (iOS)
If you have problems accessing your camera, photo gallery or location (GPS), it is likely that the required app permissions haven’t been granted. Please follow the below steps to check…
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Photo Upload Issues (Mobile)
If photos aren’t appearing in your project or report, they’re usually still uploading. This can happen if you’ve taken photos offline, have poor connectivity, or have a backlog waiting to…